Pick up locations are available in Helsinki and Vantaa, the location will be agreed when pursahsing the item.

Shipping costs will be charged to the customer.

Delivery is usually between one and seven working days on all stock items, we will notify you if the delivery is goingto take longer than this. Please contact us for additional postage charges if purchasing outside Finalnd in Europe,

Postal Parcel for small items (max size 59x36x60cm): 20€

For bicycles packages we use Matkahuolto. Purchased Items will be delivered to your closest Matkahuolto office based on your delivery address.

Bicyle delivery service is suitable for 2 wheels bicycle only, delivery price will be agreed with the cutomer depending of the destination address. Delivery prices are between 50-260€ for a home delivery in the whole Finland. 

Assistance can be offered if you do not feel confident with assembly of any of our products. Most Bikes arrive 95% ready to ride with just the need to straighten the handle bars and fit the pedals. We will accept no liability for incorrectfitting here by our customers.

Rayvolt Bike is not responsible for delayed delivery of the order outside of scope and control of Rayvolt bike, or for the following reasons: war, natural disaster, export or import ban, public authority decision.